F.A.Q.

How do Early Bird rewards work?

Early Bird rewards are available only during the stated Early Bird window. Once the deadline passes, those tiers and editions will no longer be available through the campaign.


My payment failed. What do I do?

If Kickstarter is unable to process your payment, they will notify you directly and provide instructions to update your payment information.

Your pledge is not considered complete until payment has been successfully processed by Kickstarter.

For payment-related issues, Kickstarter Support is usually the fastest source of assistance.


Are books bagged and boarded?

Yes!

Every comic book included in your pledge will arrive individually bagged and boarded for protection. We understand that many of our backers are collectors, and we take great care in packaging your books to help ensure they arrive in the best condition possible.

Premium editions, limited editions, and special covers may receive additional protection depending on the product and order size.


What is considered acceptable shipping damage?

We understand that comics are collectible items and we take packaging very seriously.

Minor manufacturing or shipping imperfections may occur and are generally considered acceptable, including:

  • Minor corner wear
  • Small spine stress marks
  • Minor surface scuffing
  • Slight printing variances

Every book is individually inspected before shipment and packaged with collector protection in mind.


What qualifies for a replacement?

We will replace books that arrive with significant damage, including:

  • Major bends or folds
  • Large tears
  • Severe corner crushing
  • Missing pages
  • Printing defects that significantly affect readability or presentation

Replacement requests must be submitted within 30 days of delivery and should include clear photographs of the damage.

If the damaged item is part of an Early Bird set, limited edition, metal edition, or other low-print-run release, we may require the item to be returned to us or require proof of destruction before a replacement is issued.

Fraudulent or AI-generated claims will not be honored.


What if my package is lost?

If tracking shows your package was lost in transit, please contact us and we will work with you to determine the best solution.

Lost package policies may vary based on destination country and carrier.